Blockchain Workshop Speakers

Blockchain: A Trust Enabler

We are delighted to announce another speaker for our Trust Megatrends Blockchain Masterclass on October 12.

Marcella Atzori is a blockchain governance expert and an academic researcher, currently affiliated with the University College of London’s Centre for Blockchain Technologies. She is also an advisor to Ifin Sistemi, the company behind TrustedChain – the first permission based blockchain network of European Trust Service Providers.

Connecting several public institutions such as banks, municipalities and regional governments, TrustedChain introduces the blockchain technology in the Italian public administration for the first time. This makes TrustedChain the biggest permissioned blockchain in Europe both for number of nodes and number of transactions.

Marcella will be outlining how Blockchain is a key trust enabler in financial services and government administration.

Blockchain Workshop Speakers

Blockchain and the Unbanked

Blockchain will transform many industries. One of the first to feel the impact of blockchain will be the banking and payments sector. In short, blockchain based payment exchanges will allow money to be transferred more easily without the need for intermediaries (like banks). The blockchain will allow for peer to peer (P2P) transactions.

We’re delighted to announce that Janina Lowisz, CMO of Cashaa, will provide an overview of  a new P2P marketplace for international money transfer using cryptocurrency at our upcoming Trust Megatrends Blockchain Masterclass. Cashaa is a product of Auxesis Group – one of India’s leading blockchain development companies. The Cashaa marketplace is being used to allow for money transfer between the UK, India and Nigeria.

Our one day masterclass is designed for business and product decision-makers in financial services, public policy and related areas. If you’re interested in how blockchain might affect your business – or how you might utilise it – you should register your interest in the event now.

Blockchain Workshop Speakers

TRUST MEGATRENDS: A Blockchain Masterclass

Some have described it as the fourth industrial revolution: when technology becomes embedded in society. Others talk about the new digital economy where technology starts governing, assuring and auditing itself. But, increasingly, there’s agreement that the enabling technology will be blockchain.

Citizen Engagement Workshop Speakers

Social Relationships and GovTech

Abigail Gilbert
Abigail Gilbert

According to Abigail Gilbert of the New Local Government Network, “Technology is an enabler of new social relationships. But it can only present opportunities for social change to the extent that these changes are conceived and explored by the people who design and create it. For civ-tech and gov-tech to make people more creative, collaborative, and self-determining, councils play a key role in ensuring that design is democratically influenced, and service user-centric.”

Abigail will be discussing these ideas at our upcoming ‘conversations workshop‘ on April 27. She’ll be joined in conversation by Jeffrey Peel, Editor of Citizen2020, and Stephen Morgan, Co-Founder of Squiz.

Smart Cities Workshop Speakers

Urban Transformation Perspectives

Charbel Aoun is a member of Future Cities Catapult’s board and has spent more than two decades in Fortune 100 and technology startups. Charbel has also spent 10 years researching, implementing and advising companies on a range of topics he is passionate about: from smart cities to digitization. He is also the founder of LUCID Urban Transformation.

Charbel previously worked as Chief of Sales and Strategy Officer at Enevo, an IOT startup which he joined from Schneider Electric where he was Global President & CEO of their Smart Cities business. Prior to that he was in Cisco as Managing Director of their smart and connected communities in EMEA and Latin America.

At our London workshop on April 27 Charbel will outline examples of how technology is used in practice in helping cities deliver better services. He’ll also outline some of the key challenges facing city governments seeking to achieve maximum value while faced with limited budgets.

Citizen Engagement Digital Government Workshop Speakers

Integrating City Services

Ricky Morton is responsible for defining the ‘Digital Kingston: Smart Borough’ strategy and leading on open data, smart city infrastructure, web and digital presence, customer experience and digital transformation.

Ricky will be presenting at our London workshop on April 27 and will focus on integrated city services. He also promises a pop quiz as part of his presentation.

If you’d like to attend the workshop we have a few places left. You can find out more about the workshop and pre-register here.

Citizen Experience Workshop Speakers

Digital Transformation and Policing

The Digital Policing Review Capability Assessment 2017, to be published in April, surveys progress towards digital transformation in the UK’s police forces.

We’re delighted that Stephen Roberts, who oversees the Review, will be presenting at our upcoming London workshop on April 27.

Stephen will summarise ambitions, drivers and inhibitors across the service for digital engagement, deployment, intelligence and investigation. He will also report on cross-sector information management, analytics and tasking, especially in regard to vulnerable individuals and joined-up intervention.

A leading commentator on public sector ICT, Stephen founded Vigilant Research in 2015 after many years as chief analyst and MD of Kable. His primary focus is the Digital Policing Review, which provides the service with free, independent analysis and insights into the use of technology across the UK’s constabularies.

If you would like to pre-register for our workshop please complete the form on the event page.

Citizen Engagement Workshop Speakers

Digital Public Service: Delivering?

One of our speakers at our upcoming London seminar is Mark Thompson, Senior Lecturer in Information Systems at University of Cambridge, Judge Business School.  Mark is also Strategy Director of Methods Group.  A couple of years ago Mark, in conjunction with co-authors Alan W Brown and Jerry Fishenden, published a book called Digitizing Government: Understanding and implementing new digital business models.  

An extract of the book is below. At our workshop on April 27 at the Town Hall Hotel in Bethnal Green, London, Mark will elaborate on some of the themes presented below and update us on progress in digital public service delivery in the UK and beyond.

Public sector agencies across the world are attempting a transition from closed, top-down, bureaucratic, and paper-based transactional models towards online, integrated digital offerings that encourage a new kind of interaction between citizens and the state.

This journey towards “digital public service delivery” appears to be reaching a critical point. The confluence of citizen demand for greater speed and more transparency in service delivery is being met with increased appetite within the public sector to deliver services in more innovative ways. This is happening through the use of open technologies; diversity of delivery agents including increased involvement of smaller companies; and more agile delivery practices to demonstrate meaningful progress earlier in a project’s lifecycle.

The context within which this digital public services revolution is occurring is the much broader transformation taking place in our personal lives and how we conduct business – driven by a constant stream of digital technology changes, optimised production practices, and flexible global delivery models.

There has been a sea change in the way consumers expect to use technology – it has become cheap, easy to use, consumable like a utility, always on, mobile, and open; working seamlessly with everything else. We have become sophisticated consumers and users of such technologies, and of the flexibility and freedoms these enable. Consequently, there is an increasing demand to see these same benefits realised in public services as everywhere else.

One driver of this digital transformation has been the use of technology platforms, whether these are proprietary, like Apple’s iOS, or more open, like Google’s Android. Such platforms provide standardised environments that stimulate whole ecosystems of businesses to build products and services, attracted by the volume of demand that these platforms generate. Platforms can drive astonishing rates of innovation, investment, choice and competition.

However, until recently very little of this platform-based thinking – and its associated benefits – have been taken up within our public services. The contrast between these emerging business models based on digital platforms and our public services is stark – the latter are underpinned by idiosyncratic processes, point solutions, top-down assumptions about users’ needs, and out-dated systems.

The challenge is to build an understanding among public officials of the radical impact that common service platforms might have on their operations and organisational models. There continues to be a general lack of awareness of how digital technology changes public service design to deliver agile, easy-to-use, consumerised services at lower cost and in a way that emulates our daily experiences in the private sector.

This lack of understanding – and the missed opportunity for public services – crystallises the need to build a common view of what the transition to digital public service delivery actually involves. Most importantly, digital technology needs to impact and influence the design and operation of public services as they are being developed and evolved, rather than being applied merely as a means of automating an existing process.

The UK has a renewed focus on making digital part of the culture of the public sector at both central and local government. This will entail a revolution in the design and operation of public services that can capitalise upon developments in technology and the emergence of digital organisations to create services that better meet citizens’ needs, develop channels that offer efficiency and increase inclusion to all citizens, and re-invent service supply chains to deliver faster, cheaper, and more effectively.

A variety of “online” approaches have been tried before and yet have largely failed. This time, delivery and execution must be on a much broader front than technology alone. There are proven models that the public sector needs to adopt – most fundamentally, the move to a digital, 21st century organisation. This will require cultural, capability and leadership improvements across people, communities, and clients; organisation and delivery; platforms and interfaces; infrastructure and technology.

This digitisation of public services needs to be built on the application of open technical standards and platform-based architectural principles. Sustainable and meaningful reform and improvement will only be achieved when there is an equal relationship between internal organisational and digital services transformation – significantly improving our public services in the digital economy.

This is an excerpt from Digitizing Government: Understanding and implementing new digital business models, which was published on 3 December 2014. 

Citizen Engagement Citizen Experience Workshop Speakers

International Fashion Retailing and Government?

At our upcoming workshop in London on April 27 we’ll be welcoming Nick Vat, Managing Partner of Syzergy Limited, as a guest speaker. Nick has been working with local government clients on transformation initiatives designed to make them much more citizen-engaged. He has also applied some of the approaches he has adopted with commercial sector clients.

In fact, Nick will co-present on April 27 with one such private sector client – a major international fashion retailer. They will describe how a focus on the non-technical elements of the transformation was critical to delivering the change and, in particular, why they believe this will ensure the benefits are sustainable.

Our speaker line-up for our London event also includes:

Mark Thompson, Senior Lecturer in Information Systems, University of Cambridge, Judge Business School

Charbel Aoun, Digital Innovation and Transformation Evangelist, and Non-Executive Director, Future Cities Catapult

Abigail Gilbert, Researcher, New Local Government Network (NLGN) – a ThinkTank focused on local government

David Moody, VP & Global Business Leader | Digital First EM at Verint

If you would like to register for a place please visit our event page and complete the web form.

Citizen Experience United Kingdom Workshop Speakers

London Workshop: April 27

Our next Conversations Workshop will take place on the morning of Thursday, April 27, 2017 at the wonderful Town Hall Hotel in Patriot Square, East London.  This beautiful 5* hotel is an architectural gem and is (as the name implies) a former Town Hall. It’s a very fitting venue for a discussion about government tech.

Workshop videos are now now online…

The London workshop follows our first two events in Newcastle-upon-Tyne and San Francisco.

The theme of the London workshop will be digital transformation of government. We’ll be discussing how leadership and an unalterable focus on citizen experience can drive digital transformation strategies. We’re keen to get people involved in digital transformation initiatives at local, city and national level to come along, share their experiences and chat with our speakers and guests.

Confirmed speakers include (please bookmark this page for the latest speaker information):

Mark Thompson, Senior Lecturer in Information Systems, University of Cambridge, Judge Business School

Charbel Aoun, Digital Innovation and Transformation Evangelist, and Non-Executive Director, Future Cities Catapult

Ricky Morton, Digital Transformation and Smart Cities Lead at Royal Borough of Kingston upon Thames

Nick Vat, Managing Partner of Syzergy Limited

Martin Taylor, CMO, Redwood Technologies Group Ltd

Stephen Morgan, Co-Founder of Squiz

Stephen Roberts, Director, Vigilant Research/Digital Policing Review

Abigail Gilbert, Researcher, New Local Government Network (NLGN) – a ThinkTank focused on local government

David Moody, VP & Global Business Leader | Digital First EM at Verint

We have guests confirmed from (among others):

  • Hackney Borough Council
  • Ealing Borough Council
  • Sutton Borough Council
  • Slough Borough Council
  • Department of Health
  • Government Digital Service (GDS)
  • Urban Peer
  • Adapt2Digital
  • Digital Governance

As before, the workshop will run from around 10am and will finish with lunch. We’ll record all the conversations and presentations and feature the video content here on this site.  You can watch videos from our previous workshops here.

To register your interest in our London workshop please complete the form below.

Please note: we’re now full but you can register for our cancellations wait-list below.  Note our wait-list is for government employees only (local, city, devolved and national).

Fill out my online form.