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Citizen Engagement Citizen Experience Workshop Videos

Delivering Transformation

At our workshop in London a few weeks ago we asked Abigail Gilbert of think-tank NLGN and Stephen Morgan of Squiz to discuss how digital initiatives might work to enhance public service provision.

Abigail and Stephen chatted about how authorities are engaging, increasingly with platforms and smart city infrastructure to improve things – with a strong focus on procurement issues, as well as citizen-driven attitudes.

By Jeffrey Peel

Editor, Citizen20Series and MD, Quadriga Consulting.I am responsible for all site content and have overall responsibility for site editorial, as well as site membership.

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