Categories
Citizen Experience Workshop Videos

The Big ID Debate

Identity management is a big deal as far as government is concerned. Establishing that people are who they say they are is pretty important. But it’s also a handy way for government to really up the game in terms of citizen experience. Just getting a name right or immediately establishing an audit trail of interaction is only possible with secure ID verification.

We asked Andy Bates of Verizon to outline the challenges and the solutions.

 

Categories
Citizen Experience Workshop Speakers

Verizon and Digital Identity

Andy Bates
Andy Bates

We’re delighted to announce that Andy Bates, from Verizon Public Sector, will be speaking at our upcoming future cities workshop in Newcastle upon Tyne on September 29.

Verizon provides identity services to multiple governments globally including UK government departments. Identity verification is a critical component for building cross-government services and allowing citizens to get much better service experience from government.

Andy Bates has worked in telecoms & IT for 25 years, mostly specializing in Public Sector. He is CTO for Public Sector in EMEA for Verizon and has worked as Chief Engineer, IT Director, Product Development Director and Head of Architecture/Design across companies such as Racal, Energis, Infinity, Cable & Wireless, and Level3. Although Andy has specialized in network and security in  UK critical national infrastructure he has also been actively involved in IP telephony, fixed/mobile convergence, and GCloud.